Tamatha Carbone
AUTOMOTIVE EXECUTIVE / CONSULTANT
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Phone:
401.935.3000
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Email:
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Address:
520 W 43rd Street, 11A
New York, NY 10036
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I've been immersed in the automotive world for twenty years, fueling my passion for cars. Join me on my journey below.
EXPERIENCE
08/2016-Current
Founder
DIGITAL MOTOR GROUP, LLC dba DIGITAL AUTO FI
Co-Pilots in Automotive Financing / Service Provider / Dealer
*Demonstrating entrepreneurial capability through establishment and leadership of a B2B organization.
*Supporting dealer groups through business establishment, process development, finance, and marketing.
*Securing business from over 75 independent dealers and proceeded to visit organizations for advisory and consultation on a monthly basis.
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06/2016-08/2017
Chief Operations Officer
LUXSPORT MOTOR GROUP, LLC
Exotic,Classic & Collectibles
* Strategic consulting, including business plan & sales strategy development.
* Trained, educated, and motivated the sales team.
* Created processes that enhanced the customer and employee experience.
* Designed platforms that streamlined a process for the many moving parts of a startup automotive retail establishment.
05/2015-06/2016
Sales Manager
PENSKE AUTOMOTIVE GROUP
Porsche,Bentley,Maserati & BMW
* Created high energy workplace environment, innovating change in the sales force through consistent training, motivation, and education.
* Developed "Everyone Eats" concept with Porsche, Bentley, Maserati, and BMW teams to streamline the after-sale installation process, increasing overall gross profit for the dealership in sales, service, and parts.
* Provided tools to sales staff, enhancing dealership communication and improving customer retention.
* Worked one-on-one with the sales team to ensure accountability and personal success.
10/2014-04/2015
Finance & After-Sale Manager
FERRARI-MASERATI OF FORT LAUDERDALE
* Managed finance department for the number one volume Ferrari-Maserati dealership in the country - selling over 100 cars per month.
* Assisted with direct insurance product line for after-sale of Ferrari and Maserati automobiles - decreasing overall dealership cost for increased revenue from self-insuring.
* Involved in various community fundraising events.
* Oversaw all aspects of after-sale including complete customization of high-performance vehicles.
11/2009-06/2014
Finance & After-Sale Manager
MERCEDES-BENZ OF MANHATTAN dba MBUSA
* Generated $3 million+ in annual revenue, supervising financial services department of a Fortune 100 dealership.
* Implemented new after-sale menu process, which provided transparency for customers, increased income by $500+ per unit and resulted in recognition from Mercedes-Benz: Financial Decision Maker of the Year.
* Oversaw vehicle sales, ensuring compliance with state, federal and corporate regulations.
* Led staff training initiatives for the 40+ sales team, establishing individual sales goals and closing procedures.
* Exceeded all dealership targets financially while maintaining "Ritz Carlton" like customer service.
06/2008-11/2009
Finance & After-Sale Manager
MERCEDES-BENZ OF BROOKLYN
* Secured financing sources to increase approval ratios which acquired more automobile sales.
* Generated revenue increase surplus of $500+ per unit specifically on pre-owned inventory, earning recognition from surrounding dealers and MB USA.
* Introduced new vendors for quality after-sale installations and parts resulting in fewer customer returns and better customer satisfaction.
* Educated clients about all after-sale options from insurance products to parts and accessories.
04/2004-07/2007
Finance & After-Sale Manager / Sales Manager
PENSKE AUTOMOTIVE GROUP
Audi & Mercedes-Benz
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* Changed overall design channels to ensure all payment options were reviewed retaining 70% of financing in house.
* Implemented procedures regarding the client turn over process resulting in an increased profit of $600+ per unit.
* Supervised sales associates throughout 1600+ sales for Fortune 500 company.
* Piloted first pre-install program of LoJack resulting in 65% product penetration and recognition from LoJack.
CERTIFICATION
Certification
ASSOCIATION OF FINANCE & INSURANCE
PROFESSIONALS
Compliance, State & Federal Banking Regulations and Code of Ethics.
Master Certification
MERCEDES-BENZ TRAINING AND EDUCATION
Product Knowledge, Sales Management, Code of Ethics and Compliance.
BRANDS
SKILLS
Automotive CRM - Advanced
Inventory Management - Advanced
Dealer MGT / Design Systems - Advanced
Marketing & Advertising - Proficient
Adobe - Proficient
Power Point - Proficient